Equip yourself with the knowledge and skills required to internally audit a quality management system based on ISO 9001, and report on the effective implementation and maintenance of the management system according to ISO 19011 audit guidance.
The objective of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a QMS based on ISO 9001:2015 (or equivalent), report on the effective implementation and maintenance of the management system in accordance with ISO 19011 and to contribute to the continual improvement of the management system.
Upon completion of this course, learners will be able to:
Special notice: This class will be delivered online. You will need access to a computer with an internet connection that remains stable for the duration of the class. Though a chat feature is available, a microphone is preferred. For most productive audio/video participation, a webcam and/or headset are encouraged. All virtual classes will be recorded.
- With reference to the Plan-Do-Check-Act cycle, explain the process-based QMS model for ISO 9001:2015, and the role of internal audit in the maintenance and improvement of QMS;
- Explain the role and responsibilities of an auditor to plan, conduct, report and follow up an internal QMS audit, in accordance with ISO 19011 and ISO/IEC 17021-1 where appropriate;
- Plan, conduct, report and follow up an internal audit of part of a QMS based on ISO 9001:2015, and in accordance with ISO/IEC 17021-1 where appropriate.