Discover how to troubleshoot a wide variety of issues, ranging from networking and operating systems to mobile devices and security. CompTIA A+ is the preferred performance-based qualifying credential for technical support and IT operational roles. It is known as the industry standard for launching IT careers into today’s digital world. This course will build on your existing user-level knowledge and experience with PC software and hardware to present skills and concepts you will use on the job. Learn to assemble components based on customer requirements, install, configure, and maintain PCs, mobile devices, and software for end users, and understand the basics of networking and security forensics, scripting, virtualization, desktop imaging, and deployment. This course will help prepare students to take the CompTIA A+ Core 1 and Core 2 exams. Upon successful completion of the course, you will be able to:
- Install and configure PC system unit components and peripheral devices.
- Install, configure, and troubleshoot displays, multimedia devices, and storage devices.
- Install, configure, and troubleshoot internal system components.
- Install, configure, and maintain operating systems.
- Explain network infrastructure.
- Configure network connection settings.
- Manage users, workstations, and shared resources.
- Compare and contrast client-side virtualization and server-side virtualization.
- Implement physical security to protect equipment from theft and tampering.
- Secure workstations and data.
- Troubleshoot workstation security issues.
- Support and troubleshoot laptops, mobile devices, and print devices.
To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in the Microsoft Windows environment, be able to search for, browse, and access information on the internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking our CompTIA IT Fundamentals+ Certificate
Textbooks are required on the first day of class. A USB thumb drive or external hard disk is required. Access to the internet and a computer is required.
Special notice: This class will be delivered online. You will need access to an internet connection that remains stable for the duration of the class. Though a chat feature is available, a microphone is preferred. For most productive audio/video participation, a webcam and/or headset are encouraged. All virtual classes will be recorded.