Learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Determine the relationship of basic statistics to Six Sigma and learn about the Six Sigma business case including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. Discover how to use brainstorming, Pareto charts, and critical to quality to help define processes, problems, and opportunities. Master the use of other key tools such as cause and effect diagrams, checksheets, scatter diagrams, failure mode and effects analysis (FMEA), and force field analysis. Learn the basics of advanced Six Sigma tools such as design of experiments (DOE), analysis of variance (ANOVA), hypothesis testing, control charts, and probability distributions.
Prerequisite: Total Quality Fundamentals (or equivalent experience)
- Learn how the define, measure, analyze, improve, control (DMAIC) model helps you use Six Sigma and understand how to apply basic statistics.
- Understand the elements of the business case for Six Sigma including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods.
- Determine how Six Sigma metrics, brainstorming methods, Pareto charts, and critical to quality help define processes, problems, and opportunities.
- Learn the basics of probability distributions, the power of failure mode and effects analysis (FMEA), and physical measurement.
- Optimize the A element of DMAIC—analyze—by using key tools including regression analysis, cause and effect diagrams, force field analysis, checksheets, and scatter diagrams.
- Find out the basics of flowcharts, learn how to test hypotheses, and examine analysis of variance (ANOVA).
- Discover the power of a work breakdown structure (WBS), Gantt charts, and network scheduling methods.
- Learn the ins and outs of design of experiments (DOE) and find out how you can apply it at your company.
Note: At the end of this course, you'll receive a certificate indicating the number of hours of this course, which you can then record with the Project Management Institute (PMI®). Please visit www.pmi.org to learn more about Project Management Institute (PMI®)'s credentials and how they may fit into your continuing education plans.
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