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Enjoy the rewards of working with a dentist to create brighter smiles! This exciting Administrative Dental Assistant Online Program can help you start a new career. You'll learn about dental terminology and anatomy, medical records management, accounts receivable and reimbursement management, insurance and patient billing, patient scheduling, and procedural and diagnostic coding.   Prerequisite: Students should be proficient in keyboarding, have a basic understanding of a word-processing computer program (Microsoft Word is recommended), and have a command of English grammar and punctuation. No dental office work experience is required. Learning Objectives: Understand the role of the administrative dental assistant Communicate effectively with patients and coworkers Relate to patients in a professional, caring manner Understand teamwork in the dental office Maintain quality patient records Understand information management in the dental office Become proficient with scheduling and recall systems Know how to process dental insurance Perform inventory management and equipment maintenance Know bookkeeping and collection procedures Materials included: The Administrative Dental Assistant, 3rd Edition, by Linda Gaylor and Student Workbook to Accompany the Administrative Dental Assistant, 3rd Edition, by Linda Gaylor View the course syllabus For our online course refund policy, click here. Requirements: You'll need a PC running Windows XP or newer. You'll also need an Internet connection and e-mail capability. Adobe Flash Player and Adobe Acrobat Reader are required for this course. You will receive a password and log-in information via email within 3-5 business days of registering for this course. Course materials are included and will be mailed to you within 10 business days. You have 180 days to complete this course. You must make an 70 or higher as your final grade to successfully complete the course and receive a certificate of completion. There are no refunds for this course. If you have questions about this course, please contact the online coordinator at 470-578-3355 or online@kennesaw.edu.

Now includes ICD-10 instruction.   Note: As a result of the recent passage of the Protecting Access to Medicare Act of 2014, the implementation of ICD-10 codes has been delayed until October 1, 2015. The medical industry is experiencing a tremendous demand for individuals with knowledge of medical office operations, which includes billing and coding, processing insurance forms, and using medical software. The Administrative Medical Specialist with Medical Billing and Coding will give you the skills you need to find the job YOU are looking for as an Administrative Medical Specialist (AMS), Medical Billing Specialist, Medical Coder, and/or Medical Office Manager. Upon completion of this program, you will be prepared to sit for the Certified Billing and Coding Specialist (CBCS) and the Certified Medical Administrative Assistant (CMAA) exams offered by National Healthcareer Association (NHA). The registration fee for both exams are included with this program. Prerequisite: Students should be proficient in keyboarding, have a basic understanding of a word-processing computer program (Microsoft Word is recommended), and have a command of English grammar and punctuation. While no healthcare work experience is required, it is recommended that students have knowledge of anatomy and physiology. Students must have a high school diploma or equivalent in order to sit for national certification exams. Please Note: This course can only be taken on a PC. This program is not Mac compatible. In addition to the extensive Medical Billing and Coding instruction, you will learn all the tasks and skills for an Administrative Medical Specialist, including those in the "front office" and the Business Office. These include, but are not limited to: Communicate in the healthcare industry, including therapeutic and multicultural communication Reduce occupational hazards in the workplace, including blood-borne pathogens Safeguard patient confidentiality in the computerized medical office, discover the importance of the medical record, and learn the ambulatory use of the electronic medical record (EMR) Screen and take appropriate messages and fax confidential information Use different types of patient scheduling systems Recognize the contents of the medical record Learn the aspects of payables and receivables and become familiar with bookkeeping and practice management software This program will prepare you for the Certified Medical Administrative Assistant/Certified Billing and Coding Specialist (CMAA/CBCS) dual-certification exams offered by the National Healthcareer Association (NHA) once all other eligibility requirements have been met. This course includes study guide materials, access to practice exams, and the registration fees for the CMAA and CBCS exams. Students must schedule exams and select a testing location directly through NHA. Note: KSU serves as a testing location for the Medical Billing and Coding Specialist classroom-based certificate program only. Eligibility requirements can be found on the NHA website at www.nhanow.com. This course will also help students prepare for the Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC).   Materials included: Delmar’s Administrative Medical Assisting, 5th Edition A Guide to Health Insurance Billing 2016 CPT Standard Edition 2016 HCPCS Level II ICD-10-CM Professional for Physicians 2017 ICD-10-PCS (2017) Professional Review Guide for the CCA Examination, 2016 Edition Merriam-Webster's Medical Desk Dictionary Medical Terminology for Health Professions View the Course Syllabus For our online course refund policy, click here. Requirements: You will need a computer with Internet connection and email, and MS Word or Wordperfect software. A Macintosh computer will not work for this course. You will receive a password and log-in information via email within 3-5 business days of registering for this course. Course materials are included and will be mailed to you within 10 business days. You have 12 months to complete this course. You must make an 70 or higher as your final grade to successfully complete the course and receive a certificate of completion. There are no refunds for this course. If you have questions about this course, please contact the online coordinator at 470-578-3355 or online@kennesaw.edu.

Continuous changes in the medical billing and coding profession, as well as HIPAA changes, have created an incredible demand for people trained in coding. The Advanced Coding for the Physician's Office Program is designed for students who have previous coding experience, a basic coding education, or who have completed the Medical Billing and Coding program. CPT, ICD-9-CM (Volumes I and II), and HCPCS Level II coding are covered in this program, along with information on the Correct Coding Initiative (CCI), compliance and reimbursement issues, Official ICD-9-CM coding guidelines, and much more. You'll get important tips to increase your accuracy in code selections and make the billing process smoother, resulting in quicker and better reimbursement.   This program will prepare you for the Certified Coding Specialist - Physician-based (CCS-P) certification exam offered by the American Health Information Management Association (AHIMA) once other exam eligibility requirements are met. Prerequisite: Medical Billing and Coding Certificate OR Administrative Medical Specialist Certificate (or a minimum of 2 years coding experience). Before registering for this course, students should have an understanding of CPT-4 (CPT), ICD-9-CM (ICD-9), and HCPCS coding principles. Learning Objectives: ICD-9 diagnostic coding, including subcategories and supplementary classifications. Primary and principal diagnoses. CPT coding: How to use modifiers, specific codes, and section guidelines, and how to remain up-to-date with CPT coding changes. Ten critical steps for better reimbursement through increased accuracy and compliance in CPT coding. Evaluation & Management (E & M) Code: Simplifying code selection, plus understanding and applying the Centers for Medicare and Medicaid Services (CMS) E & M documentation guidelines (DG). Official ICD-9-CM coding guidelines for diagnostic coding, including guidelines for outpatient coding and information on how to identify the special circumstances specified in the guidelines. Information on when to use unlisted procedures. National and local HCPCS codes and modifiers. Materials included: The Next Step: Medical Coding and The Professional Review Guide for the CCS-P Examination Note: As a current coder seeking more in-depth knowledge, students should already have a set of coding books. They are not provided. Students are expected to have their own current year CPT, HCPCS, and ICD-9-CM coding books. View the course syllabus For our online course refund policy, click here. Requirements: You will receive a password and log-in information via email within 3-5 business days of registering for this course. Course materials are included and will be mailed to you within 10 business days. You have 180 days to complete this course. You must make an 70 or higher as your final grade to successfully complete the course and receive a certificate of completion. There are no refunds for this course. For questions on this course, please contact the online coordinator at online@kennesaw.edu or 470-578-3355.

Facility coding (hospital coding) is one of the best-paying sectors of the coding profession. This course is designed for coders who wish to further develop their facility coding skills. This nationally recognized Advanced Hospital Coding Certificate covers advanced ICD-9 & CPT-4 medical coding procedures. You will be prepared to take the American Health Information Management Association's (AHIMA) official certification exam to become a Certified Coding Specialist (CCS). This course will utilize your existing knowledge of medical terminology and healthcare sciences. Your coding skills will be heightened and focused preparing you for employment testing, job performance, and successful completion of the CCS exam.   Note: The CCS Exam was previously scheduled to reflect ICD-10-CM and ICD-10 PCS codes beginning April 7, 2014; however, effective immediately, the Commission on Certification for Health Informatics and Information Management (CCHIIM) is suspending administration of AHIMA’s Certified Coding Specialist (CCS) examination in all U.S. and Global Pearson Professional Centers indefinitely. Please visit ahima.org/ccs for additional details. Prerequisite: Medical Billing and Coding Certificate (or equivalent experience). Students should also have a high school diploma/GED and have a minimum of 2 years experience with: Medical Terminology; Anatomy, Physiology, Pathology; ICD-9-CM coding; and CPT-4 coding. Learning Objectives: Understand how health information travels within departments of a facility. List the types of healthcare professionals, both administrative and clerical. Learn the current coding and reporting requirements for inpatient services. Understand the differences between the hospital Inpatient and Outpatient Record, and identify outpatient record components. Understand reimbursement methodologies and documentation rules and regulations. Prepare for the Certified Coding Specialist (CSS) Exam. Materials included: Understanding Hospital Coding and Billing: A Worktext; In- and Outpatient Case and Insurance Claim Billing Practice CD; and Professional Review Guide for the CCS Certification Examination Note: As a current coder seeking more in-depth knowledge, you should already have a set of coding books. They are not provided. You are expected to have your own current year CPT and ICD-9-CM (Volumes I, II, and III) coding books. Optional: Current Year HealthCare Procedural Coding System (HCPCS) View the course syllabus For our online course refund policy, click here. Requirements: You will receive a password and log-in information via email within 3-5 business days of registering for this course. Course materials are included and will be mailed to you within 10 business days. You have 180 days to complete this course. You must make an 70 or higher as your final grade to successfully complete the course and receive a certificate of completion. There are no refunds for this course. For questions on this course, please contact the online coordinator at online@kennesaw.edu or 470-578-3355.

With Healthcare as one of the leading growth industries in the United States, the need for mediation and arbitration is forecast to grow at a much higher rate than other specialization. Using the InAccord mediation model combined with family and eldercare mediation issues, you will learn to help companies and individuals resolve simple and complex issues between providers, patients, billing services, doctors, nurses and their families. In this program, you will learn how to effectively help others negotiate and collaborate through the most difficult disputes using the InAccord® Conflict Analysis model for mediation. The Mediators Without Borders Certified Healthcare and Eldercare Mediator program will prepare you for a meaningful career in variety of different health care settings.   Prerequisites: There are no pre-requisites for this program. Using a computer browser and Microsoft Word are necessary to complete the assignments and navigate the online campus. Students should have basic computer skills and be comfortable navigating the Internet and using e-mail. Students must be willing to learn to write at a professional level in order to generate contracts and fulfill various written tasks related to mediation and restorative justice. Requirements: This program can be taken on a Mac or a PC. On a PC, it is compatible with Windows Vista and later operating systems and IE 8 and later browsers. With a PC, Microsoft Word 2003 or higher is also required on a PC. On a Mac, the program is compatible with Mac OS X 10.6 (with Java 6) and later operating systems, Firefox, and Chrome, and Safari 5.1.9 or later browsers. Microsoft Word 2011 or higher is also required on a Mac. We highly recommend that you use Internet Explorer in place of other web browsers. Adobe Flash Player and Adobe Acrobat Reader are required for this program. Click here to download the Acrobat Reader. Click here to download the Flash Player. Windows Media Player and Skype are also required for this program. Free downloads are available online. You need to have a microphone installed on your computer to participate in the role play practices. If you do not have a microphone installed, you are required to purchase a headset with a built-in microphone prior to enrolling. Learning Objectives: Articulate the use of the InAccord® Conflict Analysis model for use in healthcare and eldercare mediation Examine the Three Phases and Four Stages of the InAccord® model Explore the pre-interview and post interview phases of the InAccord® mediation as applied to health and eldercare disputes Apply the Touchstone Skills of questioning, reflecting, and reframing to simulated mediation cases Apply InAccord® surveys to simulated cases and analyze the results Examine ways the healthcare system and eldercare issues generate conflict Understand theories related to healthcare and family systems and apply concepts to healthcare/eldercare disputes Identify common healthcare and eldercare disputes and the various roles played by involved parties Understand the mental and physical effects of aging and apply mediation to specific issues Demonstrate an understanding of mediation ethics and bioethical standards as they apply to healthcare and eldercare issues   View the course syllabus For our online course refund policy, click here. This is a start anytime program. You will receive a password and log-in information via email within 3-5 business days of registering for this course. Course materials are included and will be mailed to you within 10 business days. You have 180 days to complete this course. You must make a 70 or higher as your final grade to successfully complete the course and receive a certificate of completion. There are no refunds for this course. If you have questions about this course, please contact the online coordinator at 470-578-3114 or online@kennesaw.edu.

The Clinical Dental Assistant Online Training Program will prepare you to become a productive member of a dental team as a certified dental assistant. You'll learn about every aspect of professional dental assisting, including invaluable real-world perspectives from experienced dental assistants and essential information about anatomy and physiology, preventive dentistry, patient care and communication, radiology, pharmacology, anesthesia, assisting in specialty practices, employment strategies, and much more. Upon finishing this program, you'll be prepared to successfully complete the radiology and infection control portions of the Dental Assisting National Board exam.   Prerequisite: Students should have a high school diploma or equivalent. Basic computer skills are required. No healthcare or medical office work experience is required. A current CPR certification is required for employment, but it's not required for this program. Learning Objectives: Describe the progression of dental disease and preventive techniques. Identify the deciduous and permanent teeth and their functions, as well as anatomical landmarks of the head and neck. Identify the chain of infection, routes of transmission, and techniques used in sterilization and disinfection. Complete patient charting, take vital signs, and describe steps for emergency management. Set up trays for dental procedures and understand instrument transfer techniques. Expose and process quality radiographs. Identify dental materials and describe their uses. Describe the role of a dental assistant in each of the nine dental specialties. You will receive a certificate of completion if you successfully fulfilled the requirements of the Dental Assistant Online Training Program. You'll be prepared to take the radiology and infection control portions of the Dental Assisting National Board (DANB) exam. You’ll be eligible to become a Certified Dental Assistant after you've completed two years of employment and passed the dental assisting portion of the DANB exam. For information about the DANB exam, please click here. Materials included: Dental Assisting: A Comprehensive Approach Dental Terminology Dental Assisting Instrument Guide Delmar's Dental Assisting Exam Review Flossing and Brushing Teaching Model Pediatric Hygiene Kits Dental Assisting: Interactive Skills and Procedures Version 2.0.0 on CD-ROM for Windows View the course syllabus For our online course refund policy, click here. Requirements: This program is compatible with the Windows XP and later operating systems and IE 7 and later browsers. You will receive a password and log-in information via email within 3-5 business days of registering for this course. Course materials are included and will be mailed to you within 10 business days. You have 180 days to complete this course. You must make an 70 or higher as your final grade to successfully complete the course and receive a certificate of completion. There are no refunds for this course. If you have questions about this course, please contact the online coordinator at 470-578-3355 or online@kennesaw.edu.