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ITIL Foundation Certificate - Online

ID : 22468   
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The ITIL Foundation is the entry level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices. Upon completion of the program, you will be given a voucher to take the ITIL Foundation Certification exam.

Prerequisite: Student should have a high school diploma or equivalent.

View the Course Syllabus

Requirements: You can take this program on a PC (Window XP or higher is required) or a Mac.

The following are the minimum system requirements are necessary to access the lessons:


  • A Web Browser (IE 8 and above or Firefox) with Adobe Flash Player installed. (Flash Player 10 recommended)
  • A reliable Internet connection of at least 1 Mbps – to view video tutorials
  • Minimum specification of 128 MB (256MB recommended) RAM and a minimum of a 500MHz Processor
  • Minimum Screen Display Size of 15” (17” widescreen or above recommended)
  • Headphones or speakers connected to your computer – to listen to video tutorials

For Web Based Exams (in addition to the above):

  • Any web cam with a minimum of 640×480 video pixel resolution – including both external and built-in web cams
  • A microphone connected to your computer
  • Authority to install software on your computer
  • A minimum internet connection speed of 0.350 Mbps

For our online course refund policy, click here.

You will receive a password and log-in information via email within 3-5 business days of registering for this course. You have 3 months to complete this course. You must make an 70 or higher as your final grade to successfully complete the course and receive a certificate of completion.

There are no refunds for this course.

If you have questions about this course, please contact the online coordinator at 470-578-6693 or

Class Details

92 Sessions
Weekly - Mon, Tue, Wed, Thu, Fri, Sat, Sun


Online Instructor 

CEUs : 2



Schedule Information

Date(s) Class Days Times Location Instructor(s)
10/1/2018 - 12/31/2018 Weekly -Sun, Mon, Tue, Wed, Thu, Fri, Sat 12:00 AM - 11:59 PM N/A - Online Online Instructor